Privacy & Security Policy

At My Hygge Shop, your trust means everything to me. I take your privacy and security seriously and treat your personal data with the same care I would want for my own.

If you ever have a question or concern about this policy, please feel free to get in touch at:
📧 hello.myhyggeshop@gmail.com

Secure Shopping

My website uses SSL encryption, which ensures that all your personal information is transmitted safely and securely. You’ll notice the padlock symbol in your browser bar — that means your data is protected.

Your Privacy

I am committed to protecting your privacy. Any information you provide — such as your name, address, or email — is stored securely and used solely to process your order or keep in touch with you if needed.

I do not store your credit or debit card details at any time.

What I Collect

When you place an order or sign up for updates, I may collect:
• Your name
• Your delivery address
• Your email address
• Your phone number (if required for delivery)

This information is used only to fulfil your order or respond to your queries.

How I Use Your Information

I use the details you provide to:
• Process and dispatch your order
• Get in touch if there’s a question or issue with your order
• Occasionally send updates or special offers (you can unsubscribe at any time)

If you'd like to access, change, or delete your information, just send me an email and I’ll be happy to help.

No Third Parties

I never share your information with third parties.
Your data stays private, and is handled in line with the UK GDPR and Data Protection Act 2018.

Payment Security

All payments are processed through secure systems. Your Card Security Code (CVV) adds an extra layer of protection and is never stored.

Preventing Fraud

To help protect you (and myself) from fraud, I may need to verify certain details before fulfilling your order. This is just a standard safety measure to ensure everything goes smoothly.

Browsing & Website Security

My website is fully encrypted using SSL — so when you browse, place an order, or log in, your data is protected. For the best experience, I recommend using an up-to-date browser such as Chrome, Firefox, Safari, or Edge.

Cookies

This website uses a few simple cookies to improve your shopping experience — like remembering what’s in your basket. These cookies are only used for functionality and are never shared or used for advertising.

Cookies may temporarily store:
• Your name and contact details
• Your order information (if not yet completed)

But they do not store your payment details or anything sensitive.

Your Rights

You can request access to the personal data I hold about you at any time, and ask for it to be updated or removed. Just drop me an email — I’m happy to help.

Thank you for supporting a small, independent shop like mine.
Your trust means the world.

Warm wishes,
Csilla
My Hygge Shop